•Caret (or cursor) flashes in text input field but the keyboard never appears
•Keyboard shows up and can be interacted with, but text is not inputted into the input field
•Keyboard shows up but cannot be interacted with at all - seems to be frozen
•A grey box shows up where the keyboard is meant to be
To fix these issues, you must manually close the app. Please follow the steps below.
1.Double tap the home button on the device
2.Quit out of the affected app by swiping upward
3.Re-open the affected app
Thanks for your patience as we work out a fix for these issues.